--- title: "Frequently Asked Questions | iCRYO Guilderland, NY" description: "Answers about services, pricing, hours and first visits at iCRYO Guilderland in Guilderland, NY. Schedule your free consultation or intro visit today." lang: en json-ld: | [ { "@context": "https://schema.org", "@type": "LocalBusiness", "name": "iCRYO Guilderland", "image": "https://icryo-guilderland-ny.com/og-image.jpg", "description": "iCRYO Guilderland in Guilderland, NY offers IV drip therapy, peptides, body sculpting, red light therapy and cryotherapy. Book your intro visit today.", "address": { "@type": "PostalAddress", "streetAddress": "2080 Western Ave Unit 154", "addressLocality": "Guilderland", "addressRegion": "NY", "postalCode": "12084", "addressCountry": "US" }, "telephone": "+1-518-608-4855", "url": "https://icryo-guilderland-ny.com", "openingHours": [ "Mo-Fr 09:00-19:00", "Sa-Su 09:00-17:00" ], "priceRange": "$$", "servesCuisine": "Wellness Services", "acceptsReservations": true }, { "@context": "https://schema.org", "@type": "MedicalBusiness", "name": "iCRYO Guilderland", "address": { "@type": "PostalAddress", "streetAddress": "2080 Western Ave Unit 154", "addressLocality": "Guilderland", "addressRegion": "New York", "postalCode": "12084", "addressCountry": "US" }, "telephone": "(518) 608-4855", "url": "https://icryo-guilderland-ny.com", "priceRange": "$$", "acceptsReservations": true, "paymentAccepted": "Cash, Credit Card, Insurance", "currenciesAccepted": "USD", "openingHours": [ "Mo 09:00-19:00", "Tu 09:00-19:00", "We 09:00-19:00", "Th 09:00-19:00", "Fr 09:00-19:00", "Sa 09:00-17:00", "Su 09:00-17:00" ], "areaServed": [ { "@type": "City", "name": "Guilderland", "containedInPlace": { "@type": "State", "name": "New York" } }, { "@type": "City", "name": "Albany", "containedInPlace": { "@type": "State", "name": "New York" } }, { "@type": "City", "name": "Schenectady", "containedInPlace": { "@type": "State", "name": "New York" } }, { "@type": "City", "name": "Latham", "containedInPlace": { "@type": "State", "name": "New York" } } ], "aggregateRating": { "@type": "AggregateRating", "ratingValue": "5.0", "reviewCount": "10000", "bestRating": "5", "worstRating": "1" }, "image": "https://icryo-guilderland-ny.com/assets/hero-spa.jpg" }, { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "What is iCRYO Guilderland?", "acceptedAnswer": { "@type": "Answer", "text": "iCRYO Guilderland is a health and wellness center located at 2080 Western Ave Unit 154, Guilderland, NY 12084, offering science-backed therapies designed to enhance the way you look, feel, and perform. We provide affordable, professional, and convenient personal health services including Cryotherapy, Red Light Therapy, IV Drip Therapy, Infrared Sauna, Compression Therapy, Medical Weight Loss, and more." }, "position": 1 }, { "@type": "Question", "name": "What are your hours of operation?", "acceptedAnswer": { "@type": "Answer", "text": "iCRYO Guilderland is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday and Sunday from 9:00 AM to 5:00 PM." }, "position": 2 }, { "@type": "Question", "name": "Do you accept walk-ins?", "acceptedAnswer": { "@type": "Answer", "text": "Yes, walk-ins are welcome at iCRYO Guilderland. However, first-time guests are encouraged to book a complimentary 15-minute tour and consultation to learn about services and create a personalized treatment plan." }, "position": 3 }, { "@type": "Question", "name": "How do I book an appointment?", "acceptedAnswer": { "@type": "Answer", "text": "Appointments can be booked through the iCRYO mobile app, online booking system, by phone at (518) 608-4855, or by walking into the center. The app also allows for easy rescheduling." }, "position": 4 }, { "@type": "Question", "name": "What should I bring to my first visit?", "acceptedAnswer": { "@type": "Answer", "text": "First-time guests should arrive early for their reservation to allow time for the tour and consultation. It's recommended to bring a valid ID and payment method, and to wear comfortable clothing appropriate for the services being booked." }, "position": 5 }, { "@type": "Question", "name": "What pricing options are available?", "acceptedAnswer": { "@type": "Answer", "text": "iCRYO Guilderland offers flexible pricing including single services, packages, day passes, and monthly lifestyle passes that provide discounts on IV infusions and body sculpting. Pricing varies by services, packages, and location." }, "position": 6 }, { "@type": "Question", "name": "Do you accept insurance?", "acceptedAnswer": { "@type": "Answer", "text": "No, iCRYO Guilderland does not accept insurance. However, HSA (Health Savings Account) and FSA (Flexible Spending Account) payments are accepted." }, "position": 7 }, { "@type": "Question", "name": "Is my information protected?", "acceptedAnswer": { "@type": "Answer", "text": "Yes, iCRYO Guilderland is HIPAA and PHI (Protected Health Information) compliant, ensuring all guest information remains confidential and secure." }, "position": 8 }, { "@type": "Question", "name": "Are results guaranteed?", "acceptedAnswer": { "@type": "Answer", "text": "While many guests experience significant benefits from services, individual results may vary and are not guaranteed. The center focuses on providing your body the necessary tools to perform at its intended optimal level." }, "position": 9 }, { "@type": "Question", "name": "What is whole body cryotherapy?", "acceptedAnswer": { "@type": "Answer", "text": "Whole body cryotherapy is a therapeutic treatment that exposes the body to extremely cold temperatures (typically -200°F to -256°F) for 2-3 minutes. This process helps reduce inflammation, alleviate pain, boost recovery, and improve overall wellness." }, "position": 10 }, { "@type": "Question", "name": "What should I wear during cryotherapy?", "acceptedAnswer": { "@type": "Answer", "text": "Protective gear including gloves, socks, slippers, and a headband or hat will be provided. Guests typically wear minimal, dry clothing or undergarments during the session." }, "position": 11 }, { "@type": "Question", "name": "How often should I do cryotherapy?", "acceptedAnswer": { "@type": "Answer", "text": "Since cryotherapy's main goal is to reduce inflammation and we carry inflammation in our bodies daily, the more you do cryotherapy, the better for recovery and general wellness. We recommend no less than 3 days per week." }, "position": 12 }, { "@type": "Question", "name": "Is cryotherapy safe?", "acceptedAnswer": { "@type": "Answer", "text": "Yes, when administered by trained professionals, whole body cryotherapy is generally considered safe. However, it's not recommended for pregnant women or individuals with certain medical conditions." }, "position": 13 }, { "@type": "Question", "name": "How will I feel after cryotherapy?", "acceptedAnswer": { "@type": "Answer", "text": "After one session, most guests report feeling energized with less pain, reduced inflammation, improved mood, and better sleep. Remember, the more you do, the better you will feel." }, "position": 14 }, { "@type": "Question", "name": "What is IV drip therapy?", "acceptedAnswer": { "@type": "Answer", "text": "IV drip therapy delivers fluids, vitamins, minerals, amino acids, and other nutrients directly into the bloodstream, bypassing the digestive system for maximum absorption and immediate benefits." }, "position": 15 }, { "@type": "Question", "name": "How long does an IV session take?", "acceptedAnswer": { "@type": "Answer", "text": "Most IV drip sessions take between 45-60 minutes, depending on the specific infusion selected." }, "position": 16 }, { "@type": "Question", "name": "What types of IV drips do you offer?", "acceptedAnswer": { "@type": "Answer", "text": "iCRYO Guilderland offers a variety of IV infusions targeting immunity, hydration, energy, recovery, athletic performance, hangover relief, and skin health. Custom blends can also be created based on individual needs." }, "position": 17 }, { "@type": "Question", "name": "When will I feel the effects of IV therapy?", "acceptedAnswer": { "@type": "Answer", "text": "Most guests begin feeling the benefits within an hour of treatment. Effects can last from a few days to over a week, depending on the infusion type and individual factors. We take pride in providing therapeutic dosages to drive optimal results." }, "position": 18 }, { "@type": "Question", "name": "Is IV therapy safe?", "acceptedAnswer": { "@type": "Answer", "text": "Yes, all IV infusions are administered by licensed registered nurses (RNs) in a clean, professional environment, making the treatment very safe. A brief health assessment is conducted before each session." }, "position": 19 }, { "@type": "Question", "name": "Can I get an IV while using other services?", "acceptedAnswer": { "@type": "Answer", "text": "Yes, compression therapy can be used simultaneously with IV infusions for enhanced recovery benefits." }, "position": 20 }, { "@type": "Question", "name": "What is Ozone UV IV therapy?", "acceptedAnswer": { "@type": "Answer", "text": "Ozone UV IV therapy combines ozone gas with ultraviolet light to enhance blood oxygenation and support immune function. A small amount of blood is withdrawn, treated with ozone and UV light, then returned to the body." }, "position": 21 }, { "@type": "Question", "name": "What are the benefits of Ozone UV IV?", "acceptedAnswer": { "@type": "Answer", "text": "Benefits include improved immune response, increased energy, enhanced cellular function, detoxification support, and improved circulation." }, "position": 22 }, { "@type": "Question", "name": "How long does an Ozone UV IV session take?", "acceptedAnswer": { "@type": "Answer", "text": "Sessions typically last 45-60 minutes." }, "position": 23 }, { "@type": "Question", "name": "Is Ozone UV IV therapy safe?", "acceptedAnswer": { "@type": "Answer", "text": "Yes, when performed by trained professionals, Ozone UV IV therapy is considered safe. A medical consultation may be required before treatment." }, "position": 24 }, { "@type": "Question", "name": "What does the medical weight loss program include?", "acceptedAnswer": { "@type": "Answer", "text": "iCRYO Guilderland's medical weight loss program is a personalized, physician-supervised plan that may include prescription medications, nutritional guidance, lifestyle coaching, and complementary wellness services." }, "position": 25 }, { "@type": "Question", "name": "Do I need a consultation for weight loss services?", "acceptedAnswer": { "@type": "Answer", "text": "Yes, a telemedicine consultation with a physician is required to assess eligibility and create a customized treatment plan. A physician service fee may apply." }, "position": 26 }, { "@type": "Question", "name": "How is this different from other weight loss programs?", "acceptedAnswer": { "@type": "Answer", "text": "The program combines medical expertise with iCRYO's holistic wellness services to support sustainable weight loss through multiple modalities." }, "position": 27 }, { "@type": "Question", "name": "What is red light therapy?", "acceptedAnswer": { "@type": "Answer", "text": "Red light therapy uses specific wavelengths of red and near-infrared light to penetrate the skin and promote cellular regeneration, reduce inflammation, and support healing. It also provides incredible skin benefits including improved skin tone, reduced wrinkles, and a healthier, more youthful appearance." }, "position": 28 }, { "@type": "Question", "name": "What are the benefits of red light therapy?", "acceptedAnswer": { "@type": "Answer", "text": "Beyond the amazing skin benefits like reduced fine lines, improved collagen production, and a radiant complexion, red light therapy also reduces pain and inflammation, enhances muscle recovery, promotes better sleep quality, increases energy levels, and accelerates wound healing." }, "position": 29 }, { "@type": "Question", "name": "How long is a red light therapy session?", "acceptedAnswer": { "@type": "Answer", "text": "With our TheraLight 360 bed, sessions are 12 minutes for a full-body treatment." }, "position": 30 }, { "@type": "Question", "name": "Is red light therapy painful?", "acceptedAnswer": { "@type": "Answer", "text": "No, red light therapy is a warm, soothing experience with no pain or discomfort." }, "position": 31 }, { "@type": "Question", "name": "What is infrared sauna therapy?", "acceptedAnswer": { "@type": "Answer", "text": "Infrared sauna uses infrared light to heat the body directly rather than heating the air, promoting deep tissue warming, detoxification, relaxation, and improved circulation." }, "position": 32 }, { "@type": "Question", "name": "How long is an infrared sauna session?", "acceptedAnswer": { "@type": "Answer", "text": "Sessions are 25 minutes." }, "position": 33 }, { "@type": "Question", "name": "What should I wear in the infrared sauna?", "acceptedAnswer": { "@type": "Answer", "text": "Guests should wear loose, comfortable clothing made from natural, breathable fabrics like cotton. Swimwear or minimal clothing is also appropriate." }, "position": 34 }, { "@type": "Question", "name": "Can I bring my phone or music?", "acceptedAnswer": { "@type": "Answer", "text": "Yes, many guests bring their phone to connect via Bluetooth to listen to music, podcasts, or meditate during their session." }, "position": 35 }, { "@type": "Question", "name": "How will I feel after an infrared sauna session?", "acceptedAnswer": { "@type": "Answer", "text": "Most guests feel deeply relaxed, experience reduced muscle tension, improved circulation, and a sense of detoxification." }, "position": 36 }, { "@type": "Question", "name": "How many infrared sauna sessions per week should I do?", "acceptedAnswer": { "@type": "Answer", "text": "For optimal results, we recommend no less than 3 sessions per week. The more consistent you are, the better the benefits for detoxification, relaxation, and overall wellness." }, "position": 37 }, { "@type": "Question", "name": "What is compression therapy?", "acceptedAnswer": { "@type": "Answer", "text": "Compression therapy uses pneumatic compression devices with controlled, dynamic air pressure to massage limbs, improve circulation, reduce muscle soreness, and accelerate recovery." }, "position": 38 }, { "@type": "Question", "name": "How long does a compression therapy session last?", "acceptedAnswer": { "@type": "Answer", "text": "Sessions typically last 20-30 minutes." }, "position": 39 }, { "@type": "Question", "name": "What does compression therapy feel like?", "acceptedAnswer": { "@type": "Answer", "text": "The sensation is similar to a deep tissue massage with rhythmic pressure that moves up the limbs. Most guests find it very relaxing." }, "position": 40 }, { "@type": "Question", "name": "Can I do compression therapy with other services?", "acceptedAnswer": { "@type": "Answer", "text": "Yes, compression therapy is often combined with IV drip therapy for enhanced recovery." }, "position": 41 }, { "@type": "Question", "name": "Who should not use certain services?", "acceptedAnswer": { "@type": "Answer", "text": "Pregnant women, individuals with pacemakers, those with certain cardiovascular conditions, open wounds, or active infections should consult their healthcare provider before using services like cryotherapy. A health screening is conducted before each service." }, "position": 42 }, { "@type": "Question", "name": "Do I need a doctor's approval?", "acceptedAnswer": { "@type": "Answer", "text": "For most services, no doctor's approval is required. However, medical weight loss and certain advanced therapies require a telemedicine physician consultation." }, "position": 43 }, { "@type": "Question", "name": "Can I use multiple services in one visit?", "acceptedAnswer": { "@type": "Answer", "text": "Absolutely. Many guests combine services like cryotherapy with compression therapy, or IV infusions with infrared sauna for enhanced benefits." }, "position": 44 }, { "@type": "Question", "name": "What is a Lifestyle Pass?", "acceptedAnswer": { "@type": "Answer", "text": "A Lifestyle Pass is a monthly membership that provides discounted access to services, particularly IV infusions and body sculpting treatments. It's designed for guests who want to make wellness a regular part of their routine." }, "position": 45 }, { "@type": "Question", "name": "What package options are available?", "acceptedAnswer": { "@type": "Answer", "text": "iCRYO Guilderland offers single services, day passes for trying multiple treatments, and multi-session packs (5, 10, or 20+) that provide savings compared to single-service pricing." }, "position": 46 }, { "@type": "Question", "name": "Can I share my membership or package with family?", "acceptedAnswer": { "@type": "Answer", "text": "No, memberships and packages are not shareable. However, we do offer a shareable Lifestyle Pass that allows up to 90 lifestyle services per month for you and your family." }, "position": 47 }, { "@type": "Question", "name": "Where are you located?", "acceptedAnswer": { "@type": "Answer", "text": "iCRYO Guilderland is located at 2080 Western Ave Unit 154, Guilderland, NY 12084." }, "position": 48 }, { "@type": "Question", "name": "How can I contact iCRYO Guilderland?", "acceptedAnswer": { "@type": "Answer", "text": "For questions, booking assistance, or more information, visit the center during business hours (Monday-Friday 9AM-7PM, Saturday-Sunday 9AM-5PM), call (518) 608-4855, or book through the iCRYO app." }, "position": 49 }, { "@type": "Question", "name": "Is parking available?", "acceptedAnswer": { "@type": "Answer", "text": "Yes, parking is available at the location." }, "position": 50 }, { "@type": "Question", "name": "Is this meal prep — will someone cook for me?", "acceptedAnswer": { "@type": "Answer", "text": "No, this is personalized meal plan design and nutrition coaching. We create custom plans and recipes tailored to your goals, but we do not cook or prepare meals for you." }, "position": 51 }, { "@type": "Question", "name": "What makes this different from generic meal plans online?", "acceptedAnswer": { "@type": "Answer", "text": "Our plans are designed by Coach Jonathan Woodrow, who combines 32 years of professional culinary expertise with ICF-accredited health coaching certification. Every plan is both scientifically sound and genuinely delicious." }, "position": 52 }, { "@type": "Question", "name": "Who is this service best for?", "acceptedAnswer": { "@type": "Answer", "text": "Athletes seeking performance nutrition, busy professionals who want healthy but practical meals, individuals on a weight loss journey, and families looking for better eating habits." }, "position": 53 }, { "@type": "Question", "name": "How does the coaching process work?", "acceptedAnswer": { "@type": "Answer", "text": "It starts with a free consultation to understand your goals, lifestyle, and preferences. From there, Coach Woodrow designs a fully personalized plan with chef-crafted recipes, followed by ongoing coaching and adjustments." }, "position": 54 }, { "@type": "Question", "name": "Do I need to follow a specific diet like keto or paleo?", "acceptedAnswer": { "@type": "Answer", "text": "No. There are no rigid dietary rules. Your plan is 100% personalized to your goals, preferences, and lifestyle." }, "position": 55 } ] }, { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://icryo-guilderland-ny.com/" }, { "@type": "ListItem", "position": 2, "name": "FAQ", "item": "https://icryo-guilderland-ny.com/faq" } ] } ] --- [ Get Your Free Wellness Plan – Personalized just for you ](/free-wellness-plan) [![iCRYO Guilderland](/images/branding/icryo-logo.png)](/) - Services - [First Time Offers](/deals) - [FAQ](/faq) - [Contact](/company/contact) [Free Wellness Plan ](/free-wellness-plan)[Book Your Intro ](/book-now) 1. [Home ](/) 2. FAQ # Frequently Asked Questions Everything you need to know about iCRYO Guilderland's wellness services, hours, pricing, and policies ## General Questions Get answers to common questions about our Guilderland wellness center Still have questions? Get personalized answers and recommendations with your free wellness plan View All FAQsGet Your Free Plan ### #### What is iCRYO Guilderland? ### #### What are your hours of operation? ### #### Do you accept walk-ins? ### #### How do I book an appointment? ### #### What should I bring to my first visit? ### #### What pricing options are available? ### #### Do you accept insurance? ### #### Is my information protected? ### #### Are results guaranteed? ## Whole Body Cryotherapy Still have questions? Get personalized answers and recommendations with your free wellness plan View All FAQsGet Your Free Plan ### #### What is whole body cryotherapy? ### #### What should I wear during cryotherapy? ### #### How often should I do cryotherapy? ### #### Is cryotherapy safe? ### #### How will I feel after cryotherapy? ## IV Drip Therapy Still have questions? Get personalized answers and recommendations with your free wellness plan View All FAQsGet Your Free Plan ### #### What is IV drip therapy? ### #### How long does an IV session take? ### #### What types of IV drips do you offer? ### #### When will I feel the effects of IV therapy? ### #### Is IV therapy safe? ### #### Can I get an IV while using other services? ## Ozone UV IV Therapy Still have questions? Get personalized answers and recommendations with your free wellness plan View All FAQsGet Your Free Plan ### #### What is Ozone UV IV therapy? ### #### What are the benefits of Ozone UV IV? ### #### How long does an Ozone UV IV session take? ### #### Is Ozone UV IV therapy safe? ## Medical Weight Loss Still have questions? Get personalized answers and recommendations with your free wellness plan View All FAQsGet Your Free Plan ### #### What does the medical weight loss program include? ### #### Do I need a consultation for weight loss services? ### #### How is this different from other weight loss programs? ## Red Light Therapy Still have questions? Get personalized answers and recommendations with your free wellness plan View All FAQsGet Your Free Plan ### #### What is red light therapy? ### #### What are the benefits of red light therapy? ### #### How long is a red light therapy session? ### #### Is red light therapy painful? ## Infrared Sauna Still have questions? Get personalized answers and recommendations with your free wellness plan View All FAQsGet Your Free Plan ### #### What is infrared sauna therapy? ### #### How long is an infrared sauna session? ### #### What should I wear in the infrared sauna? ### #### Can I bring my phone or music? ### #### How will I feel after an infrared sauna session? ### #### How many infrared sauna sessions per week should I do? ## Compression Therapy Still have questions? Get personalized answers and recommendations with your free wellness plan View All FAQsGet Your Free Plan ### #### What is compression therapy? ### #### How long does a compression therapy session last? ### #### What does compression therapy feel like? ### #### Can I do compression therapy with other services? ## Safety & Memberships Still have questions? Get personalized answers and recommendations with your free wellness plan View All FAQsGet Your Free Plan ### #### Who should not use certain services? ### #### Do I need a doctor's approval? ### #### Can I use multiple services in one visit? ### #### What is a Lifestyle Pass? ### #### What package options are available? ### #### Can I share my membership or package with family? ## Location & Contact Still have questions? Get personalized answers and recommendations with your free wellness plan View All FAQsGet Your Free Plan ### #### Where are you located? ### #### How can I contact iCRYO Guilderland? ### #### Is parking available? ## Nutrition / Meal Plan Design Still have questions? Get personalized answers and recommendations with your free wellness plan View All FAQsGet Your Free Plan ### #### Is this meal prep — will someone cook for me? ### #### What makes this different from generic meal plans online? ### #### Who is this service best for? ### #### How does the coaching process work? ### #### Do I need to follow a specific diet like keto or paleo? ## Ready to Elevate Your Wellness Journey? Book your complimentary tour and consultation today to discover which services are right for you! [Get Your Free Wellness Plan](/free-wellness-plan)[Contact Us](/contact) ### Ready to Book Your Appointment? Schedule your wellness session today or give us a call [(518) 608-4855](tel:+15186084855)[Book Your Intro](/book-now) ![iCRYO Guilderland](/images/branding/icryo-logo.png) Guilderland's Premier Longevity & Recovery Center [ 2080 Western Ave Unit 154 Guilderland, NY 12084 ](https://maps.app.goo.gl/ukAEb4DmLwjeKodq8) [(518) 608-4855](tel:+15186084855) #### Popular Services [Medical Weight Loss](/services/weight-loss)[Cryotherapy](/services/cryotherapy)[Red Light Therapy](/services/red-light-therapy)[Infrared Sauna](/services/infrared-sauna)[IV Infusion](/services/iv-infusion)[Ozone UV IV](/services/ozone-uv-iv)[Peptide Therapy](/services/peptides)[T-Shape 2](/services/t-shape-2)[High-Dose Vitamin C IV](/services/high-dose-vitamin-c)[Nutrition / Meal Plan Design](/services/nutrition-meal-planning) #### Company [About Us](/about)[Contact](/contact)[FAQ](/faq)[All Treatments](/services) #### Legal [Privacy Policy](/privacy-policy)[Terms of Service](/terms-of-service)[Medical Disclaimer](/medical-disclaimer)[HIPAA Notice](/hipaa)[SMS Terms](/sms-terms) #### Follow Us [](https://facebook.com/icryoguilderland)[](https://instagram.com/icryoguilderland) © 2026 iCRYO Recovery & Wellness. 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