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    SMS Terms & Conditions

    Mobile messaging terms for iCRYO Guilderland communications

    Last Updated: February 8, 2026

    Program Description

    By providing your mobile phone number and opting in to receive SMS messages from iCRYO Guilderland, you consent to receive recurring automated text messages related to:

    • Appointment Confirmations: Reminders and confirmations for your scheduled treatments
    • Wellness Updates: Personalized wellness plan recommendations and updates
    • Treatment Follow-ups: Post-treatment care instructions and check-ins
    • Promotional Messages: Special offers and deals (only if you specifically opted in)
    • Service Announcements: Important updates about our services or location

    Consent & Opt-In

    By providing your mobile number through our website forms, in-person sign-ups, or other methods, you expressly consent to receive text messages from iCRYO Guilderland at the mobile number provided.

    Consent is not required as a condition of purchasing any goods or services. You may opt out at any time.

    Your consent applies to recurring messages. Message frequency varies based on your appointment schedule and preferences.

    Message Frequency & Rates

    Message Frequency: Typically 2-4 messages per month, primarily for appointment reminders. Frequency may vary based on your scheduled treatments and interactions.

    Message and data rates may apply.

    Text messaging rates are determined by your mobile carrier and your specific mobile plan. Check with your carrier for details about your messaging costs.

    Supported carriers include all major US carriers. T-Mobile is not responsible for delayed or undelivered messages.

    How to Opt Out

    You may opt out of receiving text messages at any time by replying STOP to any message you receive from us.

    After sending STOP, you will receive a one-time confirmation message that you have been unsubscribed. No additional messages will be sent unless you re-subscribe.

    You may also opt out by:

    • Calling us at (518) 608-4855
    • Visiting our location and requesting removal
    • Contacting us through our website

    Need Help?

    For help or more information, reply HELP to any message you receive from us.

    You can also contact us directly:

    Phone: (518) 608-4855

    Address: 2080 Western Ave Unit 154, Guilderland, NY 12084

    Hours: Mon-Fri 9AM-7PM | Sat-Sun 9AM-5PM

    Privacy & No Sharing Policy

    We will NOT sell, rent, or share your mobile phone number with third parties or affiliates for marketing or promotional purposes.

    Your phone number is used exclusively for communications from iCRYO Guilderland as described in this policy. We take your privacy seriously and are committed to protecting your personal information.

    For complete details on how we handle your personal information, please review our Privacy Policy.

    Carrier Disclaimer

    Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your network operator.

    We are not responsible for any charges incurred by you as a result of receiving text messages, including data charges from your carrier.

    Terms Updates

    We may update these SMS Terms & Conditions periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued participation in our SMS program after changes constitutes acceptance of the updated terms.

    Quick Reference

    To Opt Out: Reply STOP

    For Help: Reply HELP